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I just purchased a 2012 Chevy Malibu a couple months ago and it comes with the hands free calling. I have had several people tell me that i either sound like im in a tunnel or the call quality on their end is horrible. Now the quality on my end is crystal. What i am wondering is if there is a way to install a better mic to replace the OEM one?
Have you tried pairing it with a different phone to see if you get the same results? This would help determine if the issue is truly the factory microphone or potentially the phone itself.
Factory microphones are often proprietary and cannot be replaced with aftermarket microphones. You may want to check with Chevrolet to see if they’ve received similar complaints or offer an upgraded mic.
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