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I purchased my Panasonic 50 inches plasma TV in June 2010 with a three year warranty. Two weeks ago, January 6, 2013, while watching TV the power just went off in the TV and the power light started blinking 10 times. I contacted the Panasonic Canada Inc.'s Customer Care Centre in Missisauga Ontario and was given a claim reference number to have the repairs done. I live in Winnipeg. The power light has since started to blink 4 times instead of the original 10 times. One week later I was contacted by the repair shop in Winnipeg who told me that the 4 blinks is covered by the 10 blinks and that parts were ordered and it will take 3 to 5 days to obtain. The TV will be repaired on monday, January 21, and God Willing it will be okay.
It appears from reading other complaints that this power problem is a common problem with the Panasonic Plasma TV's. I think that Panasonic should do something about this, such as, doing a total recall of all such TV's and replacing them for all customers with more reliable ones and giving extended warranties for at least 5 years to all customers to mitigate against problems of this knid in the future. I am willing to join a class action suit against Panasonic for satisfaction.
Because my name is on the business, I work hard to make sure you get the best possible shopping experience. I look forward to hearing your comments .
- Bill Crutchfield Founder and CEO
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